Effective Date: 29 July 2026
At Vooei Cab Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or book our taxi services.
By using our website or booking a ride with Vooei, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our services:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Pickup & Drop Locations
- Booking Details
- Payment Information (if applicable)
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
Your information is used to:
- Confirm taxi bookings
- Provide customer support
- Contact you regarding your booking
- Improve our services
- Process payments
- Send booking confirmations
- Respond to enquiries
- Prevent fraud and misuse
- Comply with legal obligations
3. Information Sharing
We value your privacy.
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Assigned drivers for your booking
- Payment service providers
- Government authorities when legally required
- Trusted service providers assisting in website operations
All third parties are expected to protect your information appropriately.
4. Cookies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your data, no online system can guarantee complete security.
6. Payment Information
If online payments are available, payment transactions are processed through secure third-party payment gateways.
Vooei Cab Service does not store your debit card, credit card, UPI PIN, or internet banking credentials on its servers.
7. Location Information
When you book a taxi, we may use your pickup and destination details to:
- Assign the nearest available driver
- Improve route planning
- Provide accurate booking services
Your location information is used only for service-related purposes
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your booking
- Maintain business records
- Meet legal and regulatory requirements
- Resolve disputes
- Improve customer service
9. Third-Party Links
Our website may contain links to third-party websites such as:
- Google Maps
- Social Media Platforms
We are not responsible for the privacy practices or content of those third-party websites.
10. Your Rights
You may contact us to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your information (subject to legal requirements)
- Ask questions about our privacy practices
11. Children’s Privacy
Our services are not intended for children under the age of 18 without the supervision of a parent or legal guardian. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
Vooei Cab Service may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Vooei Cab Service
📞 Phone: +91 9928387222
📍 Location: Jaipur, Rajasthan, India
Your Privacy Matters
At Vooei Cab Service, protecting your personal information is one of our highest priorities. Whether you book a Jaipur local taxi, an airport transfer, or an outstation cab, we are committed to handling your information responsibly, securely, and transparently. Thank you for trusting Vooei for your travel needs.